Shipping policy

Shipping Policy

Welcome to [Nobira]. We are committed to providing a smooth and reliable shipping experience for all our customers. Please read the following Shipping Policy to understand how and when your order will be delivered.

1. Order Processing Time

  • All orders are processed within 1–2 business days.

  • Orders placed during weekends or public holidays will be processed on the next business day.

  • Once your order is processed, you will receive a confirmation message.

2. Shipping & Delivery Time

Within the United Arab Emirates (UAE)

  • Standard Delivery: 1–3 business days

  • Remote Areas: 2–5 business days

International Shipping

  • International delivery usually takes 5–8 business days.
    Delivery times may vary depending on the destination country and logistics conditions.

3. Shipping Fees

  • Free delivery All Orders

  • A small fee may apply to orders below the free-shipping threshold.

  • International shipping fees vary depending on the country and package weight.

4. Cash on Delivery (COD)

  • Cash on Delivery is available only within the UAE.

  • COD is not available for international orders.

5. Order Tracking

Once your order has been shipped, you will receive:

  • A confirmation message via email or SMS

  • A tracking link for your shipment

6. Delivery Attempts

If the courier is unable to reach you:

  • They will attempt delivery up to 2 times.

  • If unsuccessful, the package may be returned to us.

7. Incorrect or Incomplete Address

If the provided address is incorrect or incomplete:

  • Delivery may be delayed.

  • Additional charges may apply if the package is returned and needs to be reshipped.

8. Damaged or Lost Packages

If your order arrives damaged or gets lost during transit:

  • Please contact us immediately at Nobirastore@gmail.com

  • We will replace or refund your order after verification.

9. International Shipping (Updated)

We offer international shipping with a standard delivery time of 5–8 business days.
Shipping duration may differ based on the destination.

10. Contact Us

For any questions regarding shipping or your order, feel free to contact us:
📩 Nobirastore@gmail.com